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Managing Director Brand & Customer Experience


Kaat Vanderheyde, Managing Director, Brand & Customer Experience Design at FedEx Express in Europe began her 25 year career at FedEx in employee communications and later moved into marketing, brand and service development. Kaat took on her current role in 2017.

As a leader, Kaat’s focus is on creating committed teams that deliver outstanding results. Her expertise ranges from brand strategy development and strategic communications planning, to sponsorships and advertising, through to go-to-market strategy and customer experience design. With the wide-ranging experience she brings to a team, she helps drive powerful content that connects people and messages across Europe.

Kaat lives in the Belgian countryside with her husband and two sons.