From medical supplies to day-to-day essentials – the covid-19 pandemic brought with it unprecedented disruption with wide-reaching consequences to supply chains across the globe. As businesses everywhere struggled to maintain a steady flow of goods, the result was not only re-configuration of existing systems, but growing awareness of the importance of digital tools in creating greater transparency for cargo owners.

DP World, a global logistics business wanted to

• Leverage its long-standing expertise to become a complete, end-to-end logistics service provider while highlighting its cutting-edge digital capabilities.
• In order to do this, DP World needed to engage a global audience of beneficial cargo owners (private-sector companies involved in international trade), deepen their relationship with them and position the company as the logistics partner of choice.

But, transforming from a port operator to an enabler of smart trade is no small task. DP World needed not only to reach the right audience, but actively engage them to increase awareness, change perception and drive consideration.