Finalist 2025

Technology & Telecoms

Brand

Deutsche Telekom

Entered by:

Mindshare

Summer to Remember

Credits:

Emetriq GmbH, Publicis Sapient

The Challenge

Deutsche Telekom faced a challenge felt by many in the category: how do you truly build positive brand affinity with Gen Z, who are famously hard to impress, and even harder to engage? This generation are nostalgic, living through “throwback” posts and viral trends—but they’re desperate for their own new memories, craving real, in-person experience and connection. Traditional advertising? Just more noise in a feed they’d already scrolled past. The challenge for us was clear: creating the bridge between digital and physical worlds, delivering memorable shared experiences, all while overcoming the challenge of digital fatigue.

The Strategic Solution

Our mission was clear: connect Deutsche Telekom with Gen Z not just as a network, but as an enabler of the real-world memories they craved. This generation, fluent in digital, paradoxically yearned for the vibrant “summertime memories” they scrolled past online, a stark contrast to their often-indoor realities. Traditional ads were just digital white noise. We realized Deutsche Telekom had to stop just advertising to Gen Z in “traditional way” and start orchestrating the moments they truly desired: authentic music, vibrant culture, and shareable digital experiences. Our purpose was to help them create a summer they would remember, not one they just yearned for from past stories or online feeds.

To make this happen, we architected a strategy to fuse online buzz with electrifying offline beats and events, anchored by our iconic Electronic Beats platform. This wasn’t just about campaigns; it was about igniting cultural moments, like the Higher State streetwear collaboration that sparked organic conversations and embedded us authentically within their world.

We built our multi-platform approach on “momentum, not just plans” using platform-native excellence—TikTok TopViews, YouTube Mastheads, and playful Snapchat Lenses—not as mere ad slots, but as canvases for memory-making. This seamless blend of high-impact online touchpoints and immersive offline activations, from street-level events to major festivals, was constantly refined. Real-time data didn’t just track performance; it amplified what resonated, deepening the emotional connection and inviting Gen Z to co-create their unforgettable summer, with Deutsche Telekom as the trusted enabler.

The Content Solution

Our creative content solution was a multi-layered symphony designed for impact:

Platform-Native Immersion, Not Interruption: We met Gen Z where they lived, speaking their language. TikTok TopViews and YouTube Mastheads weren’t just ad placements; they were front-row invitations to something bigger. Custom Snapchat Lenses and interactive Instagram filters sparked playful, user-generated content, transforming passive viewers into active storytellers.
Bridging Digital Dreams with Physical Realities: Online hype seamlessly flowed into electrifying on-ground events and festivals across 9 countries. This wasn’t just about reach; it was about giving them something tangible to do, to feel, to share—from spontaneous Späti raves to major festival stages.
Cultural Currency & Organic Heat: We tapped into authentic cultural currents. Collaborations like the Higher State streetwear drop weren’t forced product placements; they were genuine integrations that sparked organic excitement, earned street cred, and got people talking.
Momentum Over Mandates – A Living Campaign: This wasn’t a set-and-forget plan. We operated with a “momentum, not just plans” mindset. Real-time data didn’t just track metrics; it tuned our creative, amplified what was resonating, and ensured our content moved at the speed of culture, keeping it fresh and relevant.

Ultimately, Deutsche Telekom didn’t just target Gen Z; we handed them the mic and the main stage, co-creating their Summer to Remember. Our creative solution was a unified emotional journey, weaving together physical activations, tailored digital narratives, and powerful organic amplification, positioning the brand as an authentic enabler of their most cherished experiences.

The Media/Content Amplification Solution

Gen Z inhabits digital spaces, building walls against anything smelling like a traditional ad. Our paid media strategy, therefore, wasn’t about shouting; it was about orchestrating a multi-sensory, participatory experience that felt native to their world, seamlessly bridging online lives with tangible, offline moments.

We met Gen Z where they lived, speaking their language. High-impact visual formats like TikTok TopViews and YouTube Mastheads served as unmissable invitations, not interruptions. Interactive tools such as Snapchat Lenses and Instagram Filters transformed passive viewers into active co-creators, sparking playful user-generated content that organically amplified the “Summer to Remember” vibe. We also strategically engaged niche communities on platforms like Twitch, fostering authentic connections.

Strategic partnerships were crucial. Our iconic Electronic Beats platform was the campaign’s pulse, its events and content amplified by paid media, leveraging its music scene credibility to draw Gen Z into real-world experiences. The Higher State streetwear collaboration, pushed through targeted social and influencer partnerships, became a tangible badge of belonging, driving organic buzz. We collaborated with creators who were genuine fans, ensuring their content, supported by paid amplification, resonated authentically.

This created an online-offline-online flywheel: paid media drove awareness for offline events, which then fueled massive organic UGC and social buzz. We then strategically amplified the best UGC, showcasing real Gen Z experiences and igniting further engagement.

As mentioned previously our mantra was “momentum, not just plans.” Real-time data optimization was key; we continuously monitored performance, dynamically shifting budgets and refining creative to amplify what truly resonated, ensuring maximum impact.

Essentially, our paid media didn’t just buy impressions; it bought experiences and ignited conversations. We crafted a strategy that felt less like advertising and more like an exclusive invitation to their best summer, with Deutsche Telekom as the trusted host.

The Result

“Summer to Remember” wasn’t just a campaign; it was a cultural current that swept through Gen Z’s world, leaving a trail of genuine connection and seriously impressive numbers:

We didn’t just aim for Gen Z; we became part of their summer:
93% Average Reach across our target demographic – obliterating our 75% goal by a massive 18 percentage points.

We Understood Gen Z, We Didn’t Just Target Them: We tapped into their core desires, their paradoxes, and their language, creating something with them, not at them:
687 MILLION Impressions: Our message echoed far and wide.
86.2 MILLION Completed Video Views: They didn’t just see it; they watched it.
13% Average View-Through Rate (VTR): Significantly above typical benchmarks, proving our content wasn’t just scroll-by fodder; it genuinely captivated.

We Transcended Media Measures and Delivered Emotional Resonance: Forget siloed channels; we orchestrated a unified experience where online buzz fueled offline beats, and real-world memories sparked digital storytelling. This was about feeling, not just seeins:
95.7% Positive or Neutral Mentions (Social Listening): The conversation we sparked wasn’t just loud; it was loved. This blows typical sentiment benchmarks out of the water.
46.7k Event Visitors: Real people, real experiences, real memories made.

We fundamentally changed how Gen Z feels about Deutsche Telekom:
MarCom Brand Personality Uplift – Tangible Emotional Shift:
Poland: +8% (Target Achievement: 150%)
Croatia: +15% (Target Achievement: 138%)
Slovakia: +11% (Target Achievement: 125%)

And proved that with the right insight and authentic execution, even a Telco Brand can evoke genuine emotion and become a meaningful part of youth culture.

We Didn’t Just Promise a “Summer to Remember” – We Delivered It: Our objective was to create lasting memories, and the results, from event attendance to brand uplift, prove we turned that ambition into a resounding success.