Finalist 2024
Technology & Telecoms
Brand
Samsung
Entered by:
Dow Jones - The Trust International
Creating Calm In A Connected World
Credited:
Starcom WW Seoul
The Challenge
Mindful consumption in the connected world is a challenge for everyone. How do you continue to innovate, create and inspire, whilst also ensuring that responsible and sustainable practices ensue. It’s a challenge that spoke to Samsung, when they set themselves and their media partners the challenge of “Bringing Calm to the Connected Device Experience”.
Samsung believed that they could strike that balance. Through cutting-edge technologies that enhance the lives of users, Samsung wanted to bring the focus back to mindful consumption, and bring media partners into that journey with them.
The Strategic Solution
Through our research and analysis, we knew that the average U.S. home could have up to 22 connected devices within it, however nearly a quarter of consumers say they’re overwhelmed by technology, with 27% stating that the devices bring too much complexity into their lives. At The Wall Street Journal, we know – through analyzing our editorial consumption data and insights – that our audience loves technology. And of our 6.3 million global C-Suite readers, nearly 70% state they are one of the first to try technologically innovative products, citing they are often asked for advice on them.
It became clear here that this audience were looking for a holistic balance, where they were not afraid to embrace technology, if it helped them to live a more balanced life. Together with Samsung, we created a content strategy that placed actionable information into the hands of our readers, to allow them to live mindfully and calmly in a connected world. Our on-platform content research told us that professional millennials on our platforms strongly favor short-form articles, data visualizations and interactive graphics. They were also deeply interested in many of the topics touched on in Samsung’s 2023 mindful consumption vision—up to 31 times more interested in articles relating to work from home, 22 times more enthusiastic on articles looking at voice recognition and 21 times more likely to click on stories around collaboration technology. They are curious, interested in learning and tuned in to thought leadership and expert opinion. We knew we had the roster of content opportunities to tell this story.
We wanted to draw on one of the brightest feathers in our cap – our live journalism events and portfolio. We knew that building Samsung into the conversation, in real time, would create a powerful message.
The Content Solution
We executed a blockbuster multi-touchpoint campaign, which included print, digital, and sponsored speaking moments at our live journalism events across the globe.
Focusing on strong visuals, compelling real-life solutions and diverse voices, we combined Dow Jones’ proprietary insights on our influential readers with Samsung’s unique innovation to uncover stories that delight and engage our audiences.
Samsung executives were featured at three live events across the Dow Jones live journalism portfolio:
WSJ LIve: The Future of Everything (NYC) Samsung Fireside Chat “Designing for the Future: The Role of Design in an AI World”
WSJ Tech Live (Laguna Beach) Thought Leadership Moment: Mainstage 1:1 “Back to the Future? What’s Next for Linear TV, Nostalgic Content and Ads
WSJ CEO Council Summit (Washington DC) Presenting Sponsor
The Media/Content Amplification Solution
We launched a series of four immersive, custom built pages that featured a compelling mix of data visualization, infographics, animated illustration, and interactive elements. Each of these was housed on our platform, and reimagined in print, in both the newspaper, and WSJ magazine. Our digital and print content mix served as a way to engage our audience on topics that would resonate with them, in an environment where they had time to consume in a mindful way.
Content was amplified on-platform using native formats, targeted using proprietary 1st party data and insights. Off-platform, our content was delivered on social media, including Facebook, X and Linkedin.
The Result
The campaign exceeded all benchmarks and expectations:
107% of the total page view goal achieved, and 92% unique readers.
Exceeding CTR benchmark by 562%, indicating reader interest in Samsung’s message.
Average dwell time on page of 6:06 min, exceeding benchmark by 205%.
Brand Study
92% rated Samsung’s reputation as ‘Extremely/Very Favorable’ after visiting Connecting to a Better Future vs. 88% pre-exposure
90% were ‘Extremely/Very Likely’ to consider partnering with Samsung post-exposure vs. 88% pre-exposure
RAM Study
Print & digital combined:
Due to duplication between panels for the 18 October Online RAM study and the 24 October Print RAM study, we were able to identify 127 respondents who were only exposed to one creative and 74 who were exposed to both creatives. Thus, we were able to compare the effect of viewing one creative against viewing two. We discovered that those who engaged in both creatives outperformed those who only saw one creative throughout all metrics, by an average of 25 percentage points. This indicates the power of having both a Print and Digital advertisement on ad recall and effectiveness.